Last updated on 11-June-2025
Effective date 11-June-2025
This Privacy Policy describes the policies of Longrich Shop 5936 Rue de Salaberry, Montreal, QC H4J 1J8, Canada, email: contact@longrichshop.com, phone: +1 (514) 434-6072 on the collection, use and disclosure of information that we collect when you use our website ( https://longrichshop.com/ ). (the “Service”). By accessing or using the Service, you consent to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent, please do not access or use the Service.
We may change this Privacy Policy at any time without prior notice to you and will post the revised Privacy Policy on the Service. The revised policy will become effective 2 days after it is posted on the service and your continued access or use of the service after that date will constitute your acceptance of the revised privacy policy. We therefore recommend that you consult this page regularly.
Types of personal data collected
We will collect and process the following personal information about you:
Automatically collected data
When you visit https://longrichshop.com/, we automatically collect information about your device and your interaction with our site via the
Google Analytics.
This includes the following data:
- IP address
- Location
- Hardware and software details
- Content that the user consults on our site
- Links a user clicks on when visiting the site
Personal data collected not automatically
Your personal data is collected via :
- Contact form
- Order form
- Create an account
This includes the following data:
- First name
- Name
- Postal address
- Date of birth
- Age
- Cell phone number
- Password for your account on our site
- Payment information
Use of personal information collected
Please note that we only collect data that helps us achieve the purpose stated in this privacy policy. We will not collect any additional data without informing you first.
We use this data to :
- Marketing/ Promotion
- Send promotional offers and targeted communications via our newsletter
- Carry out statistical analyses to improve the site
- As part of a data security protocol
- Creating a user account
- Testimonials
- Gathering customer feedback
- Payment processing
- Assistance
- Manage customer orders
- Order tracking
- Site protection
- Dispute resolution
- User account management
If we want to use your information for other purposes, we will ask for your consent and we will only use your information after receiving your consent and then only for the purposes for which you have given your consent, unless we are required by law to do otherwise.
International transfer
User data may be consulted, processed or collected in the following countries: USA, AZ
How we share your information
We will not pass on your personal information to third parties without your consent, except in the limited cases described below:
- Advertising department
- Legal entities
- Analytics
- Payment collection services
- Data collection and processing
We require such third parties to use the personal information we transfer to them only for the purposes for which it was transferred and not to retain it any longer than is necessary to achieve those purposes.
We may also disclose your personal information in the following circumstances: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce any agreements you have entered into with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates the rights of a third party. If the service or our company is merged with or acquired by another company, your information will be one of the assets transferred to the new owner.
Keeping your information
We will retain your personal information for 90 days to 2 years after users terminate their account or for as long as we need it to fulfill the purposes for which it was collected, as set out in this Privacy Policy. We may need to retain certain information for longer periods, for example for record-keeping or reporting purposes in accordance with applicable legislation or for other legitimate reasons such as enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregated information, which do not allow you to be identified (directly or indirectly), may be stored indefinitely.
In the event of a data leak
In the event of a leak of your personal data, we undertake to keep you and the Commission d’Accès à l’Information du Québec informed.
Your rights
User rights
Depending on the applicable legislation, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal data with another entity, withdraw any consent you have given us to process your data, a right to lodge a complaint with a statutory authority and any other relevant rights under the applicable legislation. To exercise these rights, you can write to us at contact@longrichshop.com. We will respond to your request in accordance with the applicable legislation.
You can opt-out of direct marketing communications or profiling we carry out for marketing purposes by writing to us at contact@longrichshop.com.
If you are a Quebec resident, in accordance with Bill 25, you have specific rights regarding your personal data:
- Right to information
- Right of access
- Right to rectification
- Right to data portability
You have the right to object to the use of your data and to withdraw it.
To exercise these rights, please contact our Data Protection Officer
- Address: 5936 Rue de Salaberry, Montréal, QC H4J 1J8
- E-mail: contact@longrichshop.com : Privacy Officer
- Telephone: +1 (514) 434-6072
- Website: https: //longrichshop.com/contact/
Right of access and rectification
You can consult, modify or delete your data. To do so, please use the same contact details mentioned above.
Consent and Withdrawal
You can visit our site without revealing your identity. However, some features require the collection of personal data. You can always choose not to provide this information.
Please note that if you do not authorize us to collect or process the personal information requested or if you withdraw your consent to the processing of such information for the purposes requested, you may not be able to access or use the services for which your information has been requested.
Minors
Bill 25 specifies that persons under the age of 14 are considered minors for the purposes of data collection. Their personal information may not be collected from them without the consent of the holder of parental authority or guardian, except where such collection is clearly for the benefit of the minor.
Cookies Etc.
To find out more about how we use these technologies and the choices you have regarding these tracking technologies, please see our cookie policy.
Safety
The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of the information under our control.
Your data is stored in a secure, controlled environment. We use SSL protocols and robust security measures with double authentication to prevent unauthorized access.
We will not sell or share your data with third parties except as required by law or in the event of legal proceedings.
We may disclose to any member of our organization such user data as is reasonably necessary to carry out the purposes set out in this policy.
However, given the inherent risks, we cannot guarantee absolute security and, therefore, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
Links with third parties and use of your information
Our service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy or other practices of third parties, including third parties operating a website or service accessible through a link on the Service. We strongly advise you to consult the privacy policy of each site you visit. We have no control over, and assume no responsibility for, the content, privacy policies or practices of any third-party sites or services.
External links
Our site may contain links to other websites. We are not responsible for their privacy practices.
Complaints and Data Protection Officer
If you have any questions or concerns regarding the handling of your information available with us, you may email our Grievance Manager at Longrich Shop 5936 Rue de Salaberry, Montreal, QC H4J 1J8 email: contact@longrichshop.com. We will respond to your concerns in accordance with applicable law.
Contact
If you have any questions about this privacy policy, you can contact us :
By e-mail: contact@longrichshop.com
Visit this page on our website: https: //longrichshop.com/contact/
By mail: 5936 Rue de Salaberry, Montréal, QC H4J 1J8
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